These are exceptional times. With Coronavirus – COVID-19 – we all face an unprecedented global challenge. The Stiltz Group continue to review activities on a daily basis to ensure we comply with safety directives at all times. At the same time, we look to balance this by providing the expected levels of service and support to our customers while being mindful of minimizing risk for all concerned.
We are acutely aware that our customers tend to fall into higher-risk categories, whether due to age or as a result of pre-existing medical conditions. Therefore it is all the more important for our current and future customers to maintain their safety and independence at home with the help of their homelifts; this contributes towards the current policy of social distancing, especially important for seniors and those with compromised immune systems. Reduction of accidents within the home at this time will also help minimize the burden on the increasingly stressed healthcare system.
We are keen to ensure those who need new homelifts installed and those who require their lifts to be serviced can expect these activities to take place without fear of risk to their health, and we are doing our best to assist our specialist dealers in ensuring that best practices are taking place.
We are in this together and are standing by to offer you as much support as possible during this challenging time. If you have any questions, concerns or doubts about anything, please contact your local Stiltz partner or our headquarters on (610) 443-2282.
We are in this together and are standing by to offer you as much support as possible during this challenging time. If you have any questions, concerns or doubts about anything, please contact your territory manager or the technical services team and we will do our best to assist.
Stiltz USA, President