FAQs

What is a Stiltz Home Elevator?

Stiltz Home Elevators offers homeowners with a simple and easy way of moving between floors in a two-story property. The lifts are non-hydraulic cable elevators and offer an alternative solution to a stair lift or hydraulic elevator when the stairs become challenging. The range of Stiltz lifts available are also a great way of 'future-proofing' your home for use in later life.

Are there wheelchair-friendly Stiltz elevators available?

The simple answer is yes! As part of our extensive range of residential elevators we do offer wheelchair-friendly lifts too. Our Stiltz Trio Home Elevator has been designed to fit a standard-sized wheelchair but remains compact yet spacious inside. This style of Stiltz elevator is also ideal for users with a walker or rollator. 

Why do homeowners choose a residential elevator?

Many homeowners choose an elevator for the home to help them stay in their home they love for many years to come when the stairs become more difficult in later life.

How much space does a Stiltz Home Elevator require?

The Stiltz Duo Home Elevator is one of the smallest residential lifts available on the market and has a footprint of just 7sf (0.62m2). 

Where do you install a Stiltz Home Elevator?

The beauty of the Stiltz Elevator is that it can be installed in almost any place in a two-story American home. Typically, the lift will be installed in a hallway or family room in the downstairs of the property either in the corner or middle of a room with it travelling up to a bedroom or landing, however, it can also be fitted in the turn of a staircase, a garage space or even a closet.

How are Stiltz residential elevators powered?

Our range of Stiltz elevators are powered by a roped drum braked gear motor drive system which is neatly self-contained within the top of the lift itself. The mechanics are all in one place and hidden from view. Our elevators are run from a normal 220v outlet or a 110v outlet where a step-up transformer is required. To find out more information about the different home elevators please read our Definitive Residential Elevator Guide for Consumers

How is the Stiltz Elevator operated?

With every order, Stiltz include two standard remote controls so the user to call the elevator from any floor, at any time.

Do Stiltz elevators require supporting walls?

The simple answer is no. Using the latest technology, Stiltz elevators are freestanding and travel through the floor on unique self-supporting rails or stilts which means no supporting walls or extensive building work is necessary

 

What happens if there is a power outage?

If there is a power outage while the user is in the elevator, there is no need to worry because all Stiltz products are equipped with a battery back-up. This means that when the power fails for any reason the lift will glide gently to the lower level enabling the user to exit the elevator until it returns. To find out more information about what happens if there is a power outage please click on the link.

How noisy is a Stiltz elevator?

The simple answer is not very! Because our lifts are no powered by hydraulics, which are typically quite noisy, Stiltz home elevators are whisper quiet and, in fact, also quieter that many stair lifts.  

How much building work is involved?

There is very little building work involved for a standard home elevator installation. Once it has been decided where the lift is going to be installed, all that is then required is for the appropriate hole to be made in the ceiling for the lift to pass through between floors. This work can be carried out by a professional builder of choice by the customer or it can be taken care of by one of Stiltz Home Elevators Authorized Dealers.

How long does it take to install?

Our lifts are only installed by an Authorized Stiltz Dealer. Once the hole in the ceiling has been prepared for the elevator, a standard installation can take just one day. For more information about what is involved when installing a residential elevator please click on the link.

What is the lead time for Stiltz products?

Typically, it takes between six and eight weeks for the Stiltz elevator to be installed from the date of the order. 

What happens if I do not require my Stiltz home elevator in the future?

A Stiltz home elevator is simple to remove and you can take it with you if you decide to move house. It is very straightforward to reverse the aperture opening and seal it and your home will look as if the elevator was never there. You may, however, decide to keep the elevator in position as a domestic elevator can add value to your property. It therefore can be an attractive asset when selling your home.

What compliance or standard code does the Stiltz home elevator comply with?

All Stiltz home elevators fully comply with the European Machinery Directive 2006/42/EC. This compliance allows all Stiltz home elevators to have a CE mark, allowing the products to be legally sold throughout Europe.

How safe are Stiltz elevators?

We take great pride in the fact that Stiltz home elevators are extremely safe. All our products include height, weight (up to 375lbs) and out of balance sensors, as well as an emergency stop button. There is also a fall arrest mechanism in place, a key switch which allows users to turn the elevator off for safety reasons, and a lid which fills the hole when the elevator is in a downstairs position. To find our more information about how safe Stiltz elevators are please click on the link.

Does Stiltz include a door with their residential elevators?

The simple answer is yes. We include a half height door as standard with every order. This provides the user with a physical barrier when the lift is in operation. The door locks will release when the elevator arrives safely at the floor of choice. There is also an option for a full height door if preferred for an additional cost.

What is the Stiltz Home Elevator's load capacity?

Stiltz home elevators are restricted to a carrying capacity of 375lbs and the weight limit will not allow the lift to move if this is exceeded. 

Can you customize your Stiltz Home Elevator?

The simple answer is yes. Both the Stiltz Duo and Trio elevators include, as standard, a powder coated cream finish, while the Duo Alta and Trio Alta features a soft grey matte finish but customers can customize the colour of their lift to suit their home decor as they wish. Customers are also able to change the carpet and rails, while we also have a range of different seats and handrails available.

Does the elevator include lights inside of it?

The simple answer is yes. All Stiltz elevator feature LED lights at the top and bottom of the car for ease of use at night.

How 'green' are Stiltz Home Elevators?

At Stiltz, we have manufacture some of the most space-efficient elevators for domestic use in the world. This means that significantly less materials are used in the making of our products than traditional elevators. This means that, in most cases, no re-modelling of a house needs to be carried out - with all the materials required associated with that work not needed to be carried out. Our products are very low on power consumption and very economical running off a 220v outlet or 110v outlet with step-up transformer. To find our more information about how 'green' our elevators are please click on the Green America Seal link - an accreditation we earned in December 2017.

How frequently does a Stiltz elevator need a service?

We recommend that a Stiltz home elevator should be serviced once a year in order that it remains functioning properly and that all safety features are working correctly.

What is the warranty on a Stiltz residential elevator?

Every Stiltz products includes a 12-month parts warranty. Additional warranties can be purchased after the 12-month period has ended.

How much does a Stiltz Home Elevator cost?

The cost of a Stiltz Home Elevator varies depending on the application. Once an initial free site survey has been carried out, a full quotation will then be sent to the homeowners. For more information about home elevator costs and what to be weary of, especially with online elevator prices, please click on the link or contact the Stiltz team for more information on (610) 443-2282 or email info@stiltzlifts.com

How do I contact Stiltz Home Elevators?

Contact the Stiltz team today on (610) 443-2282 or email info@stiltzlifts.com

Alternatively, please click on the link and complete our contact us form.

Call (844) 4 STILTZ or (610) 443-2282

or email us to order your free Stiltz Lifts information pack.

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I am absolutely delighted with my home elevator and I would recommend Stiltz and their lifts wholeheartedly.

Raymond, 69

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For more information please call (844) 4 STILTZ or (610) 443-2282

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