Statement
COVID-19

COVID 19 Statement

These are exceptional times. With Coronavirus – COVID-19 - we all face an unprecedented global challenge. The Stiltz Group continue to review activities on a daily basis to ensure we comply with safety directives at all times. At the same time, we look to balance this with providing the expected levels of service and support to our customers while being mindful of minimising risk for all concerned.

We are acutely aware that our customers tend to fall into higher risk categories, whether due to age, or as a result of pre-existing medical conditions. Therefore it is all the more important for our current and future customers to maintain their safety and independence at home with the help of their homelifts; this contributes towards the current policy of social distancing, especially important for seniors and those with compromised immune systems. Reduction of accidents within the home at this time will also help minimize the burden on the increasingly stressed healthcare system.

We are keen to ensure those who need new homelifts installed and those who require their lifts to be serviced, can expect these activities to take place without fear of risk to their health. There are multiple online resources that will guide you to assist in providing a safe workplace for your employees and help protect the customers whose home you visit. Two we would recommend are:

CDC - click here to visit
OSHA - click here to visit

We are in this together and are standing by to offer you as much support as possible during this challenging time. If you have any questions, concerns or doubts about anything, please contact your territory manager or the technical services team and we will do our best to assist.

Sincerely

Mark Blomfield

President

With any mobility product, the jargon used, and questions asked around the safety features included can be quite confusing and filled with industry focused terminology. We at Stiltz Home Elevators believe in giving our customers total peace of mind when purchasing one of our products, so we have outlined some of our key safety features and frequently asked questions without using too much industry terminology:

 

Safety Feature: Top & Bottom Safety Pans

All Stiltz Home Elevators are fitted with safety sensors both underneath and above. These sensors detect if there are any obstructions above or below, and if anything is detected, the elevator won’t move or if it’s in use it will come to a smooth stop.

 

Safety Feature: Half Height Light Curtain

All our home elevators are installed with either a dull height or half height door. With the half height door, a sensor included as standard is our ‘Half Height Light Curtain’. Although it’s not a light or curtain that you can see, it’s a sensor that’s located at the entrance to the elevator. It means if anything crosses this threshold while the elevator is in motion or is protruding prior to ‘lift off’, the elevator will either come to a smooth stop or will not move.

 

Question: What stops the Elevator from falling?

Our Home Elevators use two very strong cables which wind around a drum in the top of the car. The whole lift car is supported by two vertical rails. In the unlikely event these cables become slack, our patented ‘Fall Arrest Mechanism’ kicks in. This system is designed to act as a sort of ‘emergency brake’ that prevents the elevator from falling or moving.

 

Question:  What standards of compliance do Stiltz Home Elevators have? 

There are a couple of different standards otherwise known as “Elevator Codes” that our Stiltz Home Elevators comply with. Primarily the ASME A17.7 (a Standard recognized by ASME A17.1 – which is the Elevator Code) and ASME A18.1 Vertical Lift Code. These ensure that all our Stiltz Home Elevators are compliant with the safety standards for each state that we operate in. They also mean that anything from the design to the operation and maintenance of the elevators is also up to the correct standard.

 

If you would like to find out more about the safety features included in our Home Elevators, you can read more on our Duo Home Elevators page and Trio Home Elevators page.

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